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Transportation Services Program Supervisor

2 months ago


San Antonio, Texas, United States Comprehensive Health Services Full time
Job Summary

We are seeking a highly skilled and experienced Site Supervisor to join our team at Comprehensive Health Services. As a Site Supervisor, you will be responsible for the supervision of employees in the Transportation Services program, ensuring all aspects of administration, technical, operational, and contractual requirements are met.

Key Responsibilities
  • Ensure contractual compliance with ICE/ERO policies and procedures.
  • Ensure safeguarding of sensitive information.
  • Monitor, track, and ensure site establishes internal, site-specific operation implementation instructions to meet contractual requirements.
  • Provide reporting on employee training, time, and attendance, on the job training, and 1:1 supervision with staff.
  • Conduct daily internal meetings to ensure open communication, dissemination of information, review significant activities, and address any issues or concerns.
  • Conduct ongoing quality assurance to ensure compliance with all ICE/ERO policies and procedures, including identifying areas in need of improvement.
  • Ensure operational plans adhere to the highest relevant safety standards, are planned and communicated in advance and are professionally implemented.
  • Coordinate staff schedules, ensuring adequate coverage.
  • Enforce all workplace policies and procedures.
  • Provide mentorship and guidance to staff on job performance utilizing performance measures and metrics.
  • Support procurement functions and maintains all aspects of purchasing and delivery of items.
  • Support Site Manager with identifying staffing and resource requirements.
  • Responsible for routine administrative tasks such as disabling accounts for departed employees.
  • Ensure new employee training and refresher training on all systems.
  • Provide simple technical support questions for their location such as how to use the web-based system.
  • Other duties as assigned.
Requirements
  • Possess a bachelor's degree from an accredited university (an associate degree with two or more years of extra relevant experience may be substituted for a bachelor's degree, or more than four years of related experience may be substituted for a degree).
  • Have at least two years or more of documented experience in a field related to law, social work, detention, corrections, or similar occupational area; and (a minimum of four years of experience is required when an associate's degree with two or more years of relevant experience is substituted for a bachelor's degree or 6 years of experience in a related field when four years of experience is substituted for a degree).
  • Demonstrate experience applicable to the goals and objectives of this requirement and appropriate for a similar program environment.
  • Clean criminal background check, a favorable credit check, and no prior drug use.
  • Psychological, honesty/integrity validation pre-employment screening and annual re-screening.
  • Must be able to receive and understand detailed information through oral and written communication.
  • Must be proficient with computers, common office equipment, and MS Office suite.
  • Meet the requirements of the contract for all immunizations.
  • Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills.
  • Must be Bilingual and proficient in English (Speak, Read, Write).
  • Must be able to work full time hours, weekends, and holidays.
  • Must be at least 21 years of age.
  • Must be a US citizen.
Preferred Qualifications
  • 5 years' supervisory experience
  • ORR or ICE experience
  • CPR/First Aid certification
Physical Requirements and Work Conditions
  • Must be able to sit or stand for extended periods of time in an office environment.