Human Services Assistant

6 days ago


San Antonio, Texas, United States Texas Department of Family and Protective Services Full time
Job Summary

This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases. The role includes transportation and documentation of services provided, supervising visitations between parents and children, and performing various clerical functions.

Key Responsibilities
  • Provide transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
  • Observe and/or supervise parent and child visits.
  • Complete appropriate forms and documentation concerning client contact, including data entry into IMPACT and other agency systems.
  • Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
  • Perform other duties as assigned and required to maintain unit operations, including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
  • Promote and demonstrate appropriate respect for cultural diversity among coworkers and all work-related contacts.
  • Attend work regularly in accordance with agency leave policy.
Requirements

This position requires use of the applicant's personal motor vehicle to complete job functions.

About the Agency

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected – children, elderly, and people with disabilities – from abuse, neglect, and exploitation. DFPS employs over 12,000 workers who live up to the agency's Mission, Vision, and Values in service to the citizens of Texas.



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