Adult Protective Services Supervisor I

1 week ago


San Antonio, Texas, United States Texas Department of Family and Protective Services Full time

Job Title: Adult Protective Services Supervisor I

Job Summary:

The Texas Department of Family and Protective Services is seeking a highly skilled and experienced Adult Protective Services Supervisor I to join our team. As a key member of our organization, you will be responsible for supervising a unit of caseworkers and administrative support/clerical staff responsible for providing adult protective services to eligible clients.

Key Responsibilities:

  • Plan and manage unit operations to achieve program and regional objectives for service delivery.
  • Select, manage, and develop staff through review of performance data, conferences, training, and performance appraisal.
  • Interpret program policy and procedures to unit staff, other Department of Family and Protective Services staff, and the public.
  • Evaluate unit performance through casereadings, computer reports, and observation of unit operations.
  • Prepare management reports, analyses, correspondence, and related materials to keep management informed and respond to issues.
  • Makes presentations and participates in community awareness and related activities to inform the public about the program.
  • Responds to complaints from irate clients, their families, or other individuals regarding case actions or related issues.

Requirements:

  • Masters degree in social work from a college or university accredited by the Council on Social Work Education, or a masters degree in gerontology, plus two years of full-time social work experience, one year of which was in dealing with problems concerning adult protective services.
  • Ability to work in a highly emotion-filled environment.

About Us:

The Texas Department of Family and Protective Services is responsible for protecting the unprotected and#151; children, elderly, and people with disabilities and#151; from abuse, neglect, and exploitation. We accomplish this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, and Values in service to the 27 million citizens of Texas.



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