Client Support Consultant
4 days ago
Jomar Table Linens, Inc. is seeking a skilled and customer-focused Client Support Consultant to join our team.
Job DescriptionIn this key role, you will be responsible for delivering exceptional customer service and support to our clients nationwide, ensuring their needs are met with quality commercial table linens for both purchase and rental orders.
Key Responsibilities- Handle customer inquiries and resolve technical issues in a prompt and professional manner
- Provide product information and specifications to clients, with a focus on meeting their specific needs
- Troubleshoot and resolve product concerns in a proactive and efficient way
- Document and update customer records based on interactions
Requirements
- Previous experience in customer service, sales, or related fields, with a focus on building strong relationships with clients
- Excellent communication and problem-solving skills, with ability to multitask and prioritize tasks effectively
- Positive and professional demeanor, with a commitment to delivering high-quality results
- Proficiency in Excel and Microsoft Office, with ability to learn new software and systems quickly
Compensation Package
We offer a competitive salary of $50,000 - $60,000 per year, depending on experience, plus additional benefits and opportunities for growth and development.
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