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Property Claims Adjuster

2 months ago

Redwood City, California, United States State Farm Mutual Automobile Insurance Company Full time
Job Title: Property Claims Adjuster

State Farm Mutual Automobile Insurance Company is seeking a skilled Property Claims Adjuster to join our team. As a Property Claims Adjuster, you will be responsible for handling property claims, including residential and commercial claims, and providing exceptional customer service to our policyholders.

Responsibilities:
  • Conduct on-site inspections and assessments of property damages for both residential and commercial claims
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
Requirements:
  • Minimum of 5 years experience as a Property Claims Adjuster in the insurance industry, specifically in property claims
  • Strong knowledge of property insurance policies, coverage, and claim handling practices
  • Knowledge of both residential and commercial building construction
  • Familiarity with local regulations and compliance requirements in your assigned territory
  • Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
  • Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements
  • Detail-oriented with strong organizational and analytical skills
  • Proficient in using claims management software and other relevant tools
  • Physical agility to allow for frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
  • May be required to complete Rope and Harness Safety Training
  • A valid driver's license is required
Preferred Qualifications:
  • Bachelor's Degree in a related field or equivalent work experience
  • Experience in handling complex or high-value claims
  • Construction background
  • Water mitigation inspection experience
  • Xactimate, XactContents

State Farm offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

Please note that this job description is subject to change based on business needs. We reserve the right to modify or withdraw this job posting at any time.