Travel Large Loss Property Adjuster

14 hours ago

Kansas City, United States Allstate Full time $62,800 - $114,175

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.

Job Description

A day in the life of a Travel Large Loss Property Adjuster, and what it takes to do the job

As a Traveling Large Loss Field Property Adjuster, you will play a crucial role in assessing property damages, estimating losses, and settling claims in accordance with customer policies. You will conduct on-site inspections, write detailed damage estimates, and provide clear explanations of both the estimate and the policy to customers. Additionally, you will leverage advanced video technology to collaborate virtually with customers and vendors when not in the field. This role requires strong communication skills, empathy, and the ability to negotiate claim settlements. You must be adaptable to work independently or as part of a team, both face-to-face and virtually.

A day in the life of a Travel Large Loss Property Adjuster:

  • Travel to loss sites and conduct thorough inspections of properties.
  • Handle claims virtually from home when not traveling.
  • Write accurate estimates to capture the extent of damages.
  • Settle claims promptly and fairly, adhering to customer policies.
  • Utilize advanced video technology for remote collaboration and estimating.
  • Review policies to determine coverage and provide detailed explanations to customers.
  • Communicate empathetically with customers, guiding them through the claim process.
  • Negotiate claim settlements in accordance with established methodologies.
  • Work in various environments, including independent and team settings, and virtual platforms.
  • Participate in online meetings and trainings, being on camera as required.

You'll wear a few hats that will require a level of experience:

  • The Customer Service Expert – You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always.
  • The Investigator – You’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
  • The Effective Communicator – You’ll use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process.
  • The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, and claimants, incorporating tactics in handling challenging situations.
  • The Problem Solver – You’ll utilize multiple tools to get the job done in a fast-paced environment, using your sharp critical thinking skills.
  • The Recorder – You’ll protect the company financially by executing policies along policy agreements, ensuring timely and accurate documentation is completed as you work on each claim.

Schedule:

  • During training, work Monday through Friday from 8:00 AM – 5:00 PM.
  • After training, work Monday through Friday from 7:00 AM - 7:00 PM EST (based on business needs).
  • Minimum of 8 hours per day, up to 12 hours based on business needs.
  • This field position requires up to 60% travel out of town.

Event/Enhanced Pay:

  • Bonus pay is available when claim volume dictates: $175/weekday, $200 weekend/holiday.
  • Per diem on field deployments: $59+/day.

Preferred Qualifications:

  • Located within 50 miles of an airport.
  • 2+ years of experience writing water damage estimates preferred.
  • Proficiency in estimating software like Xactimate preferred.
  • Strong focus on providing exceptional customer service.
  • Physical capability to carry a 50-pound ladder and access roofs.

You’re provided with comprehensive training:

  • The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.

Notice of Licensing Requirement:

  • As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.

Sign-On Bonus:

  • You may be eligible for a $1000 Licensing Sign-on Bonus if you have the applicable active licenses needed for this role.

Company Car:

  • This role may qualify for a company car based on annual work mileage for this location.

Allstate Benefits:

  • Competitive pay with support for continuous development and career advancement.
  • Flexibility in scheduling and a time off policy that supports work/life balance.
  • Initial and ongoing training to get you proficient in your new role.

Skills Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently, Xactimate

Compensation Compensation offered for this role is $62,800.00 - 114,175.00 annually and is based on experience and qualifications.

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