Claims Adjuster

7 days ago


Redwood City, California, United States State Farm Mutual Automobile Insurance Company Full time
About State Farm

At State Farm, we're committed to being good neighbors and helping people, investing in our communities, and making the world a better place. We offer a competitive compensation package that includes a salary of $73,824.56 - $114,148.98 annually ($36.64 - $56.65/hour) based on our standard 38:45-hour work week. This is a remote-field position, allowing you to work from home and utilize a mobile office/vehicle for in-person appointments.

Job Description

This role involves conducting on-site inspections and assessments of property damages for both residential and commercial claims. You'll collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently. As a Claims Adjuster - Property Inspection Specialist, you will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

We are looking for an experienced and highly skilled professional to contribute to our dynamic team. Key responsibilities include:

  • Conducting on-site inspections and assessments of property damages for both residential and commercial claims
  • Collaborating with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
  • Providing exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • Gathering necessary evidence, documenting findings, and preparing detailed reports to support the claims handling process
  • Investigating and adjusting both personal and commercial property claims with exposures up to $500,000

The successful candidate will have a strong understanding of property insurance policies, coverage, and claim handling practices. Familiarity with local regulations and compliance requirements in your assigned territory is also essential. In addition, excellent communication and interpersonal skills are required to effectively interact with clients, agents, and other stakeholders.

Requirements

To be considered for this role, you must have a minimum of 5 years' experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims. A valid driver's license is also required.

Prioritizing safety, candidates must be physically agile to navigate roofs at various heights for inspection of both residential and commercial structures. They should also be able to crawl in tight spaces. Completing Rope and Harness Safety Training may be required.

Bachelor's Degree in a related field or equivalent work experience is preferred. Experience in handling complex or high-value claims, construction background, water mitigation inspection experience, and Xactimate, XactContents proficiency are also beneficial.

Benefits

State Farm offers a comprehensive benefits package designed to give you the flexibility you need to take care of you and your family. This includes paid time off, holidays, celebration day, life leave, bereavement leave, and community service/education support days. Additionally, you'll have access to a generous health and wellbeing program, educational benefits, and opportunities for career growth and development.

Why Join Us?

We're proud to offer a unique opportunity to make a meaningful impact in the lives of our customers and employees alike. Our mission is to provide remarkable service and ensure that everyone feels valued and respected. If you're passionate about delivering exceptional results and building lasting relationships, we encourage you to apply.



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