Claims Adjuster
6 days ago
At Allstate, our innovative spirit has kept us ahead of the curve for over 90 years. With a long history of advocating for customer needs, we continue to shape the industry with cutting-edge solutions.
Discover Your Role
A day in the life of a Field Property Adjuster is dynamic and challenging. As a Claims Adjuster - Water Loss Expert, you'll be dedicated to providing exceptional service to policyholders. Your primary responsibility will involve traveling to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently.
Key Responsibilities:
- Customer Service Expert: Live into Allstate's Claims Culture by caring, empowering, and restoring. Be compassionate, clear, and a committed partner in each claim, leading with empathy always.
- Investigator: Confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
- Effective Communicator: Use phone, emails, and video chat to help customers through a fast, fair, and easy claims process. Incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
- Negotiator: Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants in accordance with all legal and business standard methodologies.
- Problem Solver: Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills.
- Recorder: Protect the company financially by executing policies along policy agreements and keeping a clear record of work in a claims system.
We Offer Comprehensive Training:
The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. Ongoing training opportunities for continuous improvement happen regularly on the job.
Compensation and Benefits:
This role offers an estimated annual salary range of $42,960 to $74,527, based on experience and qualifications. Additionally, benefits include competitive pay, flexible scheduling, comprehensive benefits like a 401K/pension, education reimbursement, and programs to help balance work with personal life.
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