Digital Health Solutions Architect
5 days ago
In this pivotal position, you will bridge the gap between cutting-edge technology and client needs, ensuring seamless integration and optimal deployment of Vivalink's innovative solutions.
As a key member of our sales team, you will cultivate key relationships with high-value accounts and drive successful initiatives within the dynamic digital health landscape.
We are seeking a seasoned professional with 7+ years of experience in technical support, customer solutions, or solutions engineering, ideally within healthcare technology or medical devices.
The ideal candidate will possess expertise in API integrations, data platforms, and wearable technology solutions, as well as strong problem-solving abilities and excellent communication skills.
Salary Range:$120,000 - $180,000 per annum, commensurate with experience.
About Vivalink IncVivalink Inc is a Silicon Valley-based innovative connected healthcare devices company in its growth stage. We develop wearable telemetry devices with integrated biometric sensors designed to continuously monitor human vitals and other indicators for medical and healthcare applications.
Key Responsibilities:- Serve as the primary technical resource for clients and partners, leading seamless deployment, configuration, and optimization of Vivalink's solutions.
- Work closely with clients to understand requirements, design custom solutions, and guide them through onboarding and implementation.
- Provide advanced technical support, proactively resolve complex issues, and maintain system stability in diverse clinical and operational contexts.
- Conduct customer training sessions and develop self-sufficiency documentation covering Vivalink's platform, devices, and APIs.
- Bachelor's degree in Biomedical Engineering, Computer Science, or related field; Master's preferred.
- Strong problem-solving abilities to manage complex client issues, prioritize tasks, and deliver solutions.
- Excellent communication and interpersonal skills, with a customer-centric focus on building trust and fostering relationships.
At Vivalink Inc, we offer impactful work, career growth opportunities, and a collaborative culture that drives innovation in digital healthcare.
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