Member Experience Representative

3 days ago


Mineral Point, Wisconsin, United States Sam's Club Full time
Job Responsibilities
As a Member Experience Representative, you will be responsible for providing exceptional customer service to our members. This includes acknowledging members, identifying their needs, assisting with purchasing decisions, processing member purchases, and resolving member issues and concerns. You will also promote the company's products and services, maintain a clean and neat area, and ensure that club pick-up orders are filled.

In addition to providing excellent customer service, you will be responsible for maintaining the safety of the facility according to company policies and procedures. This includes conducting safety sweeps, correcting and reporting unsafe situations to facility management, and utilizing cash registers to assist members with transactions. You will also maintain parking lot cleanliness and organize merchandise.

This is an exciting opportunity to work in a fast-paced environment with a strong focus on customer satisfaction. The estimated salary for this position is $24-$30 per hour, depending on location and experience.

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