Retail Store Associate

5 days ago


Mineral Point, Wisconsin, United States Sam's Club Full time
Job Description

At Sam's Club, we are committed to providing exceptional customer service and creating a positive shopping experience for our members. As a Customer Service Representative, you will play a critical role in achieving this goal. Your primary responsibility will be to interact with members on a daily basis, answer their questions, resolve their issues, and promote our products and services. You will also be responsible for maintaining a clean and organized store environment, receiving and stocking merchandise, and participating in visual merchandising efforts.

Your success in this role will depend on your ability to provide outstanding customer service, work effectively in a team environment, and maintain a positive attitude in a fast-paced setting. If you are a people person with excellent communication skills and a passion for helping others, we want to hear from you

Key Responsibilities:
• Provide exceptional customer service to members across the club as needed, answering any questions they may have
• Assist members with purchasing decisions and process member purchases
• Locate and organize merchandise, zone designated areas, and maintain a clean store environment
• Participate in visual merchandising efforts to create an appealing store display
• Resolve member issues and concerns in a timely and professional manner

Salary Range: $18.00 - $25.00 per hour

Work Environment: Our store is open Monday through Saturday from 8am to 10pm and Sunday from 9am to 8pm. You will be working in a fast-paced environment with varying temperatures, humidity levels, and lighting conditions. You will also be required to wear a name tag and adhere to our dress code policy.

Benefits:
• Comprehensive health insurance package including medical, vision, and dental coverage
• 401(k) retirement savings plan with company match
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

Requirements:
• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Physical stamina to stand for long periods and lift up to 25 pounds
• Availability to work varied shifts including mornings, afternoons, evenings, weekends, and holidays


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