Membership Support Representative

17 hours ago


Mineral Point, Wisconsin, United States Planet Fitness Full time
Position Summary

The Membership Support Representative is a vital member of our team, dedicated to delivering exceptional service and support to our members. If you are passionate about helping others and have a strong commitment to customer satisfaction, this may be the perfect opportunity for you.

About the Role:

  • Provide personalized support to members, addressing their questions and concerns in a timely and professional manner.
  • Assist with front desk operations, including phone calls, membership check-ins, and account updates.
  • Contribute to maintaining a clean and organized workspace.

Requirements:

  • Previous customer service experience preferred.
  • Basic computer skills and knowledge of software applications.
  • Strong communication and interpersonal skills.

Benefits:

  • A competitive hourly wage: $14.00.
  • Ongoing training and development opportunities.
  • Collaborative work environment.


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