Senior Change Management Specialist
3 days ago
We are seeking a highly skilled Senior Change Management Specialist to join our team at INSPYR Solutions. As a key member of our organization, you will be responsible for creating and implementing communication plans to support technology-driven change management activities.
Key Responsibilities- Develop and drive change strategy for strategic and complex initiatives, key employee programs, and large-scale organizational transformations.
- Recognized as a Change Management thought leader and act as a subject matter expert on complex enterprise-level initiatives.
- Play a leadership role in initiating and developing new change management processes and service offerings; recognized by peers as a thought leader.
- Build change management competency in leaders and project teams (e.g., coach project/program managers, initiative leaders, and other practitioners on change management).
- Work closely with collaborators to improve the employee experience and ensure consistency of messaging and content aligned with enterprise goals, objectives, and internal brand.
- Scope projects to resolve impacts, change management activities, and resource needs.
- Lead change management activities leveraging a structured methodology/process and supporting tools.
- Determine and execute methods for measuring success of change management efforts.
- Develop and present executive-level presentations.
- Work with existing functional team members to understand and document change impacts.
- Ensure that the team continues to foster good customer relationships and experiences through good listening skills, anticipation of customer needs, and safeguarding customer satisfaction.
- Lead and prioritize the team's daily work activities.
- Bachelor's degree or equivalent combination of education, training, and experience.
- 8+ years of experience with business communications, stakeholder assessments, and project execution support with hands-on expertise in navigating through complex and cross-functional organizations.
- Specific focus on building, delivering, and maintaining change management efforts impacting people, process, and technology.
- Strong OCM methodology background.
- Confident in a fast-paced work environment; ability to multi-task.
- Experience actively implementing OCM methods and measuring their effectiveness to course correct.
- Proven experience providing change management solutions in support of process/technology projects and/or other transformational initiatives.
- Outstanding communications skills and the ability to leverage multiple means of communication to effect change.
- CCMP, Prosci, or similar certification is preferred.
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