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Client Services Representative
2 months ago
Stillman Law Office is a reputable collections law firm headquartered in Michigan, specializing in creditor representation across the United States. As part of our commitment to compliance and exceptional service, we are seeking a Client Service Representative to join our team.
Key Responsibilities- Client Communication: Communicate with clients in alignment with regulatory and compliance standards.
- Business Data Management: Perform business data processing and maintenance tasks.
- Reporting and Analysis: Generate and analyze reports to provide meaningful insights and ensure client satisfaction.
- Goal-Oriented: Ability to meet both individual and firm-wide goals.
- Team Player: Strong ability to work in a team environment while maintaining personal excellence.
- Effective Communication: Excellent written and oral communication skills, with keen attention to detail.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Problem-Solving: Ability to multi-task and problem-solve effectively in a high-volume, deadline-driven environment.
- Strong Work Ethic: Strong work ethic and commitment to providing top-tier service.
- Education: Associate's degree preferred.
- Experience: 1-2 years of experience in a law firm or legal department is a plus.
- Software Proficiency: Familiarity with CMR or other database software for the collections industry is an advantage.
- Health Insurance: Health, vision, and dental insurance.
- Life Insurance: Life insurance.
- Short-Term Disability: Short-term disability coverage.
- Retirement Plan: 401(k) retirement plan.
- Paid Time Off: Paid time off (PTO).
- Background Check: A background check and drug test are required prior to hiring.
Stillman Law Office is committed to fostering a diverse and inclusive work environment. We provide equal employment opportunities to all individuals, regardless of race, color, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.