International Customer Service Ambassador

2 weeks ago


Telford, Pennsylvania, United States Quality Lab Accessories Full time

Job Summary:

The International Customer Support Specialist will report directly to the International Salesperson at Quality Lab Accessories. This position is primarily responsible for entering customer orders from initial processing and ensuring a successful on-time delivery at the desired destination. This includes timely and accurate order entry, order expediting, processing changes, and continually communicating with the internal team and customers on order status as needed. The ability to communicate clear and concise information to multiple parties is required.

Key Responsibilities:

  • Enter customer orders accurately and efficiently
  • Expedite orders to ensure timely delivery
  • Process changes to customer orders
  • Communicate with internal team and customers on order status
  • Provide clear and concise information to multiple parties

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to multitask and prioritize tasks effectively


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