Director of Information Governance

1 month ago

Portland, Oregon, United States Davis Wright Tremaine Full time
Job Summary

Davis Wright Tremaine LLP is seeking a highly skilled Director of Information Governance to join our team. This is an exciting opportunity to work for a top law firm in the U.S. and contribute to the development and implementation of our information governance program.

Key Responsibilities
  • Develop and implement a strategic plan to support the firm's information governance goals
  • Develop and update information governance policies, including a written firm-wide information governance policy, records retention schedule, and information classification and security policy
  • Collaborate with Information Systems/Technology colleagues to achieve information governance awareness and compliance
  • Propose and participate in analysis of new technology and continuous improvements of existing technology
  • Interface with recruiting to ensure smooth onboarding of new attorneys, including transfer of incoming client files associated with lateral attorney hires
  • Perform administrative and management duties associated with leading teams of professionals engaged in managing firm and client information, new business intake, and information governance-related risk-management procedures
  • Work with firm/department management and attorneys from various practice groups to develop, implement and oversee the retention schedule
  • Stay current with legal industry trends and technologies, standards, and local and federal regulatory obligations as they affect information governance for the practice of law and the administrative functions of the firm
  • Participate in the information governance boards such as the Quality Assurance and Artificial Intelligence Committees as appropriate
  • Interface with the firm's general counsel and senior risk managers to identify and contain internal and external risks with regard to information governance
  • Interface with other firm departments to identify and contain internal and external risks with regard to information governance
  • Design, promote, and assure compliance with protocols for content management and user workflow with regard to information created or received by the firm
  • Initiate standardized information governance practices, write documentation, and manage implementation through information governance resources across the firm
  • Promote an increased use and reliance on electronic versions of records over the physical in efforts to reduce the overall paper inventory retained by the firm
  • Provide training for senior executives, lawyers, and staff with regard to compliance with information governance policies and procedures
  • Provide and model service excellence to internal and external clients of the information governance department across the firm
  • Act as principal contact for information governance program related vendors
  • Determine outsourcing/consultant/temporary work requirements and work with vendor(s) in meeting the firm's needs in the most cost-effective manner with regard to records management initiatives
  • Participate in the budget process and other special projects and/or support as required
  • Prepare regular status reports (verbal or written) on metrics, team activities, projects, and other initiatives
Requirements
  • BA or BS degree required. Master's degree preferred
  • Certified Records Manager (CRM), Information Governance Professional (IGP) or similar certificate preferred
  • Strong, proven leadership skills acquired from at least eight years' experience as a Records and/or Information Manager/Supervisor. Direct supervisory experience of teams from 10-15 people in size required
  • Experience with records management systems and document management systems
  • Experience with the governance of M365, especially Microsoft Teams, strongly preferred
  • Strong, proven skills in mentoring and developing supervisor- and manager-level staff
  • Knowledge of the principles and practices of electronic records management
  • Experience developing and implementing information governance policies and procedures
  • Excellent communications skills, both verbal and written, with all levels of a professional services organization are required
  • Ability to consult/provide guidance to attorneys and staff in information management best practices to insure compliance
  • Knowledge of imaging/scanning technologies and various search engines preferred
  • Ability to organize workload effectively and operate within tight timeframes
  • Ability to work collaboratively, building consensus across multiple practices, departments, and offices
  • Strong customer service skills while working under pressure
  • Exceptional interpersonal and customer service skills required
  • Ability to prioritize and execute tasks in a high pressure environment and make sound decisions in emergency situations
  • Must be a team player and willing to share information with others
  • Strong decision-making, follow-up, follow-through, priority setting, and negotiating skills are required
  • Ability to work independently, with minimum supervision
  • Previous experience in a law firm or professional services organization, supporting a multi-office environment, preferred

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