Optical Sales Specialist
3 hours ago
As an Optical Sales Dispenser at Kaiser Permanente, you will play a vital role in providing exceptional patient care and ensuring the highest level of customer satisfaction. Under the general supervision of the optical sales branch manager, you will be responsible for all dispensing and optical activities, including technical procedures, bench work, and allied optical procedures. You will also perform necessary clerical functions to satisfy patient needs, acting as a liaison between pertinent departments.
Essential Responsibilities:
Assist patients with the selection of eyewear, making facial measurements and adjustments as necessary to properly fit glasses.
Interview patients to determine their visual needs and interpret refractionists' prescriptions.
Instruct and counsel patients on proper methods of eyeglass care and enter prescription and sales information into the computerized system.
Verify Optical Benefit coverage and dispense and adjust optical products, inspecting final products for accuracy in accordance with prescription requirements and ANSI Z80 standards.
Reconcile patients' concerns to their satisfaction and perform all other dispensing functions consistent with accepted professional practice.
Requirements:
4 years of experience as an Optical Dispenser (Optician) with excellent customer service skills and computer knowledge.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Must be willing to work in a Labor Management Partnership environment and refer to Position Specifications outlined in the collective bargaining agreement.
Additional Requirements:
Primary Location: California, Daly City, Daly City Medical Offices
Scheduled Weekly Hours: 20
Shift: Day
Workdays: Mon 9:00a-5:30p, Tue 11:00a-3:00p, Wed 11:00a-3:00p, Fri 1:00p-5:00p
Job Schedule: Part-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: A07-OPT|SEIU|United Healthworkers
Job Level: Individual Contributor
Department: Daly City Medical Offices - Optical Dispensing-Glasses
Pay Range: $36.6 - $36.6 / hour
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