Service Technician
4 weeks ago
The Installer Service Specialist is a key member of our team, responsible for providing exceptional service to professional customers through our installer counter. This role requires a strong background in mechanics, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Develop and maintain sales relationships with installers and professional customers
- Take customer orders over the phone and online, and ensure accurate and timely delivery of parts
- Direct the daily activity of the delivery specialist to ensure customers receive their orders in a consistent and timely manner
- Ensure delivery vehicles are serviced and maintained according to company standards
- Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store
- Audit customer returns for warranty abuse and ensure all returns are tagged/labeled correctly
- Strong background in mechanics
- Above average communication skills
- ASE Certification (desired)
- Fluency in multiple languages (Spanish is highly desired)
- Competitive wages and paid time off
- Stock purchase plan and 401k with employer contributions starting day one
- Medical, dental, and vision insurance with optional flexible spending account (FSA)
- Team member health/wellbeing programs
- Tuition educational assistance programs
- Opportunities for career growth
O'Reilly Auto Parts is an equal opportunity employer. We are committed to providing a diverse and inclusive work environment that values and respects all employees. If you are a motivated and customer-focused individual with a passion for automotive repair, we encourage you to apply for this exciting opportunity.
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