Customer Service Representative

1 month ago


Torrington, Connecticut, United States Michael's Inc Full time
Customer Service and Replenishment Role at Michaels

We are seeking a skilled Customer Service and Replenishment professional to join our team at Michaels. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-stocked store environment.

Key Responsibilities:
  • Provide friendly and attentive customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, providing recommendations, and promoting sales and promotions.
  • Maintain a clean and organized store environment, including restocking shelves and processing merchandise.
  • Engage with customers to educate them on our Rewards program and complete enrollments.
  • Work collaboratively with the sales team to achieve sales goals and maintain a positive store atmosphere.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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