Key Holder and Operations Specialist

2 months ago


Calhoun, Georgia, United States Le Creuset UK Limited Full time
About the Role

We are seeking a highly motivated and results-driven Key Holder to join our retail store leadership team at Le Creuset UK Limited. As a critical member of our team, you will play a key role in supporting the store in delivering excellence in sales, service, and operations.

Key Responsibilities
  • Leadership
    • Drive business results by maximizing daily sales plans and productivity goals, and improving KPIs through active coaching on the sales floor.
    • Demonstrate a personal commitment to achieving store targets by consistently promoting current marketing programs and utilizing company resources to optimize selling activity.
    • Act as Manager-On-Duty, ensuring the store consistently achieves sales goals and executes all operational functions.
    • Build effective partnerships with the team, Store Manager, and field/corporate partners through consistent communication, teamwork, and respect.
  • Sales and Service
    • Role model company selling expectations and actively work to foster customer loyalty through proactive clienteling.
    • Promote engaging customer experiences by sharing expertise on cooking, baking, or entertaining.
    • Utilize training tools and resources to educate self/team on product, improve selling skills, and achieve business goals.
    • Achieve personal sales and KPI goals.
  • Operations
    • Perform basic operations activities, including cash handling and reporting, price changes, merchandise handling, and open and closing duties.
    • Maintain visual standards, store merchandising practices, and inventory control activities.
    • Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs, and demands of the business.
Requirements
  • Prior retail sales and supervisory experience, preferably in a specialty retail environment.
  • Flexibility in scheduling to the needs of the business, including some nights, weekends, and holidays.
  • Physical requirements include the ability to stand and walk for extended periods on the sales floor, climb a ladder, lift, and carry up to 25 pounds.
  • High School Graduate or equivalent.
  • Must be 18 years of age.
What We Offer
  • Holiday and vacation pay.
  • Monthly bonus opportunity based on store sales achievement.
  • In-store incentives.
  • Growth opportunities: Growth = Joy, and we are all about encouraging both.
  • Work/life balance: No need to show off your juggling skills, we offer the flexibility and resources to balance both.
  • Generous employee discount: How much space do you have in your kitchen? Seriously.


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