IT Support Technician
2 weeks ago
IT Support Technician
Job Classification: Entry-Level IT Support
Work Type: Full-Time Staff
Categories: Information Technology, Veteran's Preference Eligible
Department: Technology Support Services
Position Overview
We are seeking a motivated IT Support Technician to join our dynamic team. This role is ideal for individuals looking to begin their career in technology support, providing essential assistance to users across the organization.
Key Responsibilities:
- Provide assistance to users in setting up and utilizing supported hardware and software.
- Manage inventory of technology resources.
- Educate users on the effective use of technology tools.
- Resolve software-related issues for supported applications.
- Install and relocate computers, printers, and other technology devices, including system images and application software.
- Troubleshoot and address basic technical problems, offering maintenance for computers and related devices.
About Our Technology Support Team
Our Technology Support Team is dedicated to delivering exceptional IT services that meet the diverse needs of our community. We pride ourselves on our collaborative environment, where employees work together to enhance the technological experience for all users.
Benefits:
Full-time employees will enjoy a comprehensive benefits package, including vacation and sick leave, as well as paid holidays. We also offer personal leave days to support work-life balance.
Qualifications:
Minimum Requirements:
Associate's degree or a high school diploma with two years of relevant experience. Equivalent vocational training may also be considered.
Preferred Skills:
- Familiarity with various operating systems.
- Experience in customer support roles.
- Ability to troubleshoot hardware and software issues.
- Proficiency in Microsoft Office Suite and other commonly used software.
Application Process:
Applicants must provide a cover letter, resume, and professional references. This position requires U.S. work authorization.
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