Restaurant Operations Manager

4 days ago


Ann Arbor, Michigan, United States Noodles World Kitchen Full time
About Noodles & Company

We are a fast-casual restaurant chain that serves globally-inspired dishes made with fresh, high-quality ingredients. Our mission is to nourish and inspire every team member, guest, and community we serve.

About the Role

We are seeking an experienced Assistant General Manager to join our team. As a key member of our restaurant leadership team, you will be responsible for leading a high-performing team, delivering exceptional customer service, and driving sales growth.

Key Responsibilities
  • Partner with the General Manager to lead a high-performing team and drive sales growth
  • Run the restaurant with confidence, delivering fast and effective solutions to customer complaints and issues
  • Lead with integrity and live the culture of Noodles & Company every day
  • Assess team member performance, deliver actionable and timely feedback
  • Create an epic experience by welcoming guests with a smile and delivering world-class customer service
  • Build trust within your team, recognize a job well-done
  • Follow Noodles & Company's operational policy and procedures
  • Manage the restaurant to meet company standards in food quality, food safety, and cleanliness
  • Hire, train, and manage restaurant team members and shift managers
  • Identify and foster talent in your team, develop high performers for promotions
  • Follow inventory control procedures and guidelines
  • Assist with scheduling, expense tracking, labor management, and local restaurant marketing
Requirements
  • Minimum of one year of management and/or leadership experience
  • Must be at least 18 years old
  • Sense of humor
  • Ability to effectively delegate responsibility
  • Conflict resolution skills required, as well as excellent verbal and written communication skills
  • Ability to work 48 hours per week within our operating hours (generally 11am-9pm), with flexibility to work variable shifts throughout the week (starting as early as 7am, and working until as late as 11pm)
  • Position may include walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, or moving objects up to 55 pounds
  • Certain other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment
Benefits
  • Medical, dental, vision insurance
  • 401(k) with company match
  • Competitive pay
  • Free shift meal – plus other food discounts
  • Opportunities for advancement
  • Paid time off
  • Tuition assistance
  • Quarterly Bonus Eligibility
  • Veterans and those with previous military experience are encouraged to apply
COVID-19 Safety Measures

We are committed to ensuring the safety of our Team Members and Guests. Our safety measures include:

  • Symptom screenings before each shift
  • Enhanced cleaning and handwashing procedures

Learn more about our safety: noodles.com/teammembersafety

Noodles is an Equal Opportunity Employer. Our goal is to be an inclusive and diverse team that is representative of the communities and guests we serve.



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