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Customer Support Representative

2 months ago

Oxnard, California, United States HSO Executives Inc. Full time


Client Engagement Associate - Entry Level
As a Client Engagement Associate, you will be instrumental in fostering and nurturing positive interactions with clients on behalf of HSO Executives Inc.

This role merges outstanding customer support with a focus on direct sales, aimed at comprehending client requirements and advocating for our offerings.

The ideal candidate will excel in communication, possess strong problem-solving abilities, and demonstrate a history of meeting sales objectives.


Key Responsibilities:
  • Articulate and showcase our products/services to potential clients, emphasizing their advantages and features.
  • Listen attentively to client needs and customize your sales strategy accordingly.
  • Identify and comprehend client requirements to effectively market and sell products or services directly.
  • Achieve or surpass sales goals by utilizing effective sales techniques and strategies.
  • Collaborate with the sales team to enhance cross-selling and upselling opportunities.
  • Maintain records of client interactions, manage client accounts, and organize documentation.
  • Adhere to communication protocols, guidelines, and policies.
  • Go above and beyond to engage clients.

Qualifications:
  • Exceptional interpersonal communication skills.
  • Maintain a high standard of professionalism and integrity.
  • Experience in public speaking for group presentations is advantageous.
  • A 4-year degree is preferred but not mandatory.
  • 1-2 years of experience in customer service.
  • Proven leadership capabilities.
  • Sales and marketing experience is not a prerequisite.
  • Demonstrated critical thinking and problem-solving skills.

Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Internet Publishing

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