Defense and Government Travel Consultant

3 weeks ago

Honolulu, Hawaii, United States CWT Full time
Unlock a Rewarding Career in Government Travel

Are you passionate about delivering exceptional customer service and navigating complex travel arrangements? Do you thrive in a collaborative environment where no two days are the same? If so, we invite you to explore this exciting opportunity as a Defense and Government Travel Consultant with CWT.

About the Role

As a key member of our Traveler Experience team, you will play a vital role in ensuring the smooth execution of government travel programs. Your expertise will be sought after by clients and colleagues alike, as you provide personalized support and guidance to travelers before, during, and after their journeys.

Key Responsibilities
  • Create and manage travel arrangements, including air, hotel, car, and rail bookings
  • Ensure reservations meet client standards and preferences
  • Offer informed recommendations to enhance the traveler experience
  • Handle complex bookings, including non-standard and multi-destination itineraries
  • Collaborate with colleagues to resolve issues and provide exceptional service
What We Offer

At CWT, we value our employees and offer a comprehensive benefits package, including:

  • Competitive compensation and shift differentials
  • 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave
  • Flexible working options, including full-time, part-time, and remote work arrangements
  • Medical, dental, and vision benefits
  • Employee discounts and supplier incentives
Requirements

To succeed in this role, you will need:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic MS Office skills and proficiency in travel industry software
  • A passion for delivering exceptional customer service and a commitment to teamwork
What's Next?

If you're a motivated and detail-oriented individual with a passion for travel and customer service, we encourage you to apply for this exciting opportunity. Please note that this position requires U.S. citizenship and a background investigation, including a criminal history and credit record review.

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