Strategic Sales Representative
2 weeks ago
The Strategic Sales Representative will play a pivotal role in fostering relationships with customers, sales teams, and internal partners at Oldcastle BuildingEnvelope. This role will be responsible for identifying opportunities to expand and retain strategic accounts and drive customer coverage activities consistently and actively to increase the likelihood of renewals.
Key Responsibilities:
- Acts as primary contact/account owner for assigned strategic accounts across both business units with a focus on total sales revenue and booked margin growth.
- Identifies opportunities to expand and retain strategic accounts and opportunities for product cross-sell.
- Drives customer coverage activities consistently and actively to increase the likelihood of renewals: in-person meetings, email/phone follow-ups, answer questions, direct to appropriate support staff, and offer guidance.
- Engages estimators for support in quoting customer projects once qualified, and requirements are determined.
- Engages product specialists when customer projects require additional technical expertise and support.
- Facilitates seamless hand-off from customer success to execute product adoption.
- Re-engages customers during expansion and renewal.
- Logs/tracks customer interactions, activities, manages sales pipeline, and reporting in CRM.
- Strategically promotes, sells a full range of industry-leading products, and company value, in complex selling cycles.
Key Competencies:
- Makes safety a priority in daily activities.
- Conducts business with integrity.
- Builds trusting relationships.
- Promotes brand loyalty.
- Drives successful customer engagements.
- Account planning.
- Sales persuasion.
- Technical aptitude.
- Driving for results.
Professional Experience/Qualifications:
- Bachelor's degree in sales/marketing or equivalent work experience preferred.
- Minimum 5+ years of sales experience.
- Experience in building materials, construction, architectural aluminum, or glass sales.
- Experience working with large, complex organizations preferred.
- Results-oriented, ensuring we deliver on existing commitments while also working to continuously deliver an unparalleled customer experience.
- Strong written and verbal communication skills to all levels of an organization.
- Customer service, problem-solving, and analytical skills required.
- Strong attention to detail.
- Strong organizational and interpersonal skills.
- Self-starter attitude.
- Results-focused.
- Advanced skills in Microsoft Office software (Word, Excel, Outlook).
- Must reside in the Southwest (AZ/NM/NV/TX).
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