Technical Support Specialist

7 days ago


Salem, Oregon, United States HexaQuEST Global, Inc. Full time

**HexaQuEST Global, Inc. Job Overview**

We are seeking a skilled Technical Support Specialist to join our team.

**Job Description**

In this role, you will be responsible for assisting end users in resolving hardware and software issues via telephone calls and email communication.

You will diagnose problems and perform troubleshooting activities to facilitate timely resolutions.

The ideal candidate will rely on established guidelines and instructions to perform daily job functions, working under immediate supervision.

**Required Skills and Qualifications**

Our ideal candidate should have an associate's degree in a related area and at least 3 years or equivalent experience in the field or in a related area.

A strong understanding of helpdesk operations and procedures is essential.

**Benefits**

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience.

Additional benefits include opportunities for professional growth and development, as well as a collaborative and dynamic work environment.

**Estimated Salary:** $70,000 per year, based on industry standards and local Oregon market conditions.



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