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Assistant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Assistant Operations Manager to join our team at Mattress Firm. As a key member of our operations team, you will play a critical role in ensuring the efficient day-to-day operations of our distribution centers.
Key Responsibilities- Assist in the efficient day-to-day operations of the distribution center, including supervising members of the distribution center team and contributing to meeting organizational financial objectives.
- Create and foster an environment of trust, open two-way communication, and cohesive team effort.
- Ensure alignment with strategic vision and communicate organizational mission and values to the team.
- Communicate with team members through regular and frequent meetings.
- Hold one-on-one meetings with direct reports at least twice a month.
- Ensure adherence to operational processes, policies, and procedures.
- Ensure the distribution center meets company standards on appearance, cleanliness, and functionality.
- Identify opportunities and drive continuous improvement initiatives in the distribution center.
- Facilitate resolution of customer service issues.
- Verify driver payroll for accuracy.
- Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.
- High School diploma or equivalent required; Bachelor's Degree preferred.
- 2+ years related experience.
- Warehouse, logistics, or supply chain knowledge.
- Computer literacy in Microsoft products: Outlook, Excel, PowerPoint.
- General warehouse standard operating procedures.
- BASIC retail operations.
- Inventory control.
- Safety policies and procedures.
- Financial analysis, reporting, and budgeting.
The ideal candidate will be able to work in a fast-paced warehouse environment, with frequent sitting, standing, walking, talking, and hearing. The ability to lift or move 100 pounds or more is required, as well as the ability to use hands and fingers, reach with hands and arms, and stoop, kneel, crouch, or crawl occasionally.
Benefits- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) with employer matching.
- Mental health and life resources.
- Medical, dental, prescription, and vision plans.
- Get paid on-demand.
- Base pay or uncapped commission.
- Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.