Operations Manager

5 days ago

Denver, Colorado, United States Aramark Full time

Job Summary

Aramark is seeking a highly skilled and experienced General Manager to lead our team in delivering exceptional service to our clients. As a key member of our management team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.

Key Responsibilities

  • Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
  • Manage client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
  • Partner with Finance to manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
  • Ensure compliance with all local, state, and federal regulations and codes and maintain all associated records and reports.
  • Ensure compliance with Aramark's standards of operation, including safety standards and Aramark's Business Conduct Policy, at all times.

Requirements

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • Ability to focus on client and customer services, entrepreneurship, and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability leading through other managers.
  • Experience in creating and managing a department budget, financial controls, and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.

About Aramark

Aramark is a leading provider of food, facilities, and uniform services to businesses, schools, and healthcare institutions. We are committed to delivering exceptional service and creating a positive impact for our employees, customers, and communities.

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