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Talent Acquisition and Employee Relations Consultant
2 months ago
Position Summary:
Talent Acquisition and Employee Relations Consultant
The Community Choice Financial Family of Brands is in search of a Talent Acquisition and Employee Relations Consultant.
This role is pivotal in leveraging business acumen and human resources expertise to deliver comprehensive HR support and strategic guidance.
The Consultant will manage employee relations, workers' compensation, and unemployment claims.Engage, mentor, and support management teams with labor relations and HR best practices while fostering a constructive and professional rapport with all stakeholders.
Key Responsibilities:
Act as a liaison between management and staff by addressing inquiries and facilitating the resolution of workplace challenges.
Provide both current and prospective employees with insights regarding organizational policies, job responsibilities, work environment, and compensation.
Assist the HR department in executing initiatives aimed at enhancing employee relations.
Design or oversee specialized HR projects.
Ensure compliance with quality standards, timelines, and established procedures, rectifying any discrepancies or issues.
Guide employees in navigating complex issues and resolving escalated grievances.
Research, compile, and prepare necessary reports, correspondence, and information for management or regulatory bodies, including unemployment documentation.
Maintain an HR information system that fulfills the informational needs of top management.
Keep accurate personnel records, including hiring, promotions, transfers, performance evaluations, terminations, and employee metrics.
Respond to inquiries regarding strategies, measures, and HR programs.
Identify opportunities for policy and procedural enhancements.
Train and support HR team members.
Assist in evaluating departmental reports, decisions, and outcomes against established objectives.
Propose innovative approaches, policies, and procedures to continuously improve departmental efficiency and service delivery.
Manage unemployment claims, workers' compensation, and employee relations issues.
Oversee the processing of terminations and all requisite separation documentation.
Conduct various audits within HRIS and ATS.
Report on government-mandated statistics.
Physical requirements for this role include the ability to remain stationary, move freely within the office, and operate mechanical controls, such as a keyboard.
Qualifications:
Bachelor's Degree and/or 3-5 years of experience in HR Generalist roles.
Familiarity with California labor laws and regulations is advantageous.
Active Listening - Fully engaging with others, understanding their points, asking relevant questions, and avoiding interruptions.
Personnel Resource Management - Inspiring, developing, and directing team members effectively.
Reading Comprehension - Grasping written content in work-related documents.
Speaking - Effectively conveying information to others.
Negotiation - Facilitating discussions to reconcile differing viewpoints.
Time Management - Efficiently managing personal and others' time.
Social Awareness - Recognizing and understanding the reactions of others.
Performance Monitoring - Assessing individual or organizational performance to identify areas for improvement.
Critical Thinking - Utilizing logic and reasoning to evaluate alternative solutions and approaches to problems.
Judgment and Decision Making - Weighing the costs and benefits of potential actions to select the most suitable option.
Service Orientation - Actively seeking ways to assist others.
Quality Control Analysis - Conducting evaluations of products, services, or processes to assess quality or performance.
Troubleshooting - Identifying causes of operational errors and determining corrective actions.
What We Provide:
Our Benefits Include
A comprehensive onboarding training program designed to ensure your success
Access to an extensive learning management system filled with e-learning modules and training programs for professional and personal growth
Professional Development and Mentorship Programs along with Continuous Training Resources
Multiple coverage options for Medical, Dental, & Vision
Group Health & Wellness Programs, plus exclusive discounts on retail items, travel, entertainment, and more
Traditional 401(k) and Roth 401(k) with Company matching
Options for Flexible Spending Accounts and Health Savings Accounts
Basic and AD&D Life Insurance
Optional pet insurance
Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment)
Performance-based career advancement
*Benefits are subject to change and eligibility requirements apply.
Our Commitment to Diversity, Inclusion & Belonging
Diversity is a cornerstone of our success at the Community Choice Financial Family of Brands, and we are dedicated to hiring, developing, and retaining talent from diverse backgrounds who embody our shared values.
We strive to create an inclusive environment where Team Members can collaborate freely, fostering innovation, creativity, and professional growth.
Our commitment to diversity extends beyond our work; it encompasses creating a sense of belonging where talented Team Members can bring their authentic selves to work and realize their full potential.
Our Workplace Awards and Recognition
We are proud to be recognized as a Military Friendly Employer for multiple years, a Best Company to Work for by InHerSight, and have received accolades as a Top Employer for Hispanic and Latinos.
Community Choice Financial Family of Brands is a prominent retailer of financial services aimed at unbanked and underbanked consumers.
We are the parent company to several brands, providing access to essential financial services across numerous states.
With a vast network of retail locations and online offerings, we are committed to helping individuals access the financial resources they need when they need them most.
The information provided here is not intended to be an exhaustive list of the duties and responsibilities of the role, nor is it a comprehensive list of the skills and abilities required for success. The Company reserves the right to revise the job description at any time, and additional functions and requirements may be assigned as deemed appropriate.
Important: The Community Choice Financial Family of Brands will never request banking or payment information during the interview or hiring process, nor will we conduct interviews via text message. Official correspondence will originate from designated company domains. In-store positions require in-person attendance, and remote options are not available.
The Community Choice Financial Family of Brands is committed to fostering an inclusive workplace free from discrimination based on any protected characteristic. We encourage candidates from all backgrounds to apply. CCFI Companies, LLC is an equal opportunity employer.
