Talent Acquisition Manager

4 days ago

Savannah, Georgia, United States MCI Careers Full time
Job Summary

The Talent Acquisition Manager will lead the recruitment efforts across several locations. This role is responsible for implementing strategies and processes to support our goal of attracting, hiring, and onboarding the best available candidates in a timely, service-oriented manner. The Manager will oversee the talent acquisition team to ensure efficiency, service excellence, and timeliness. The position supervises a staff of 6-10 talent acquisition specialists.

Key Responsibilities
  • Execute and deliver on institutional talent acquisition goals and streamline onboarding processes to ensure value-added recruitment and timely processing of new hires.
  • Ensure effective recruitment by utilizing, promoting, and managing contemporary sourcing methods and effective interviewing/candidate evaluation techniques.
  • Develop metrics to assess the results of recruiters and the division and hold recruitment and onboarding teams accountable for gaps in service, timeliness, or quality.
  • Address gaps, where possible, through training and/or coaching.
  • Maintain close contact with business partners and hiring managers to monitor customer satisfaction.
  • Promote open dialogue and communication to help ensure hiring managers' needs are met.
  • Analyze the usage of executive recruiters, headhunters, and staffing agencies and develop a strategy that defines when a search is best served by using an outside resource.
  • Review current vendor lists and develop a method to determine what resource should be retained as preferred vendors.
  • Negotiate vendor contracts and manage all vendor relationships.
  • Monitor recruitment and onboarding-related compliance issues to ensure the company has an appropriate screening program in place.

Requirements
  • Bachelor's degree in Human Resources, Labor Relations, or Business Administration or equivalent experience.
  • 2+ years of experience as a recruiter and a recruiting manager.
  • At least 2 years' experience leading all activities of a full-cycle recruitment team at a medium to large organization.
  • Proven experience independently creating and implementing a full range of recruitment and onboarding plans.
  • Expert-level knowledge of contemporary and effective recruitment strategies and extensive experience implementing those strategies in a complex, high-growth environment.
  • Excellent leadership skills, including the ability to engage staff, manage change, and influence others.
  • Effective oral and written communication skills.

Benefits
  • Competitive compensation and total rewards package.
  • Regular reviews and raises based on tenure and performance.
  • Paid time off and paid holidays.
  • Paid training opportunities.
  • Regular daily, weekly, and monthly incentives.
  • Group benefits offering for full-time employees, including medical, dental, and vision coverage options.

About MCI Careers
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT services needs by providing general and specialized hosting, software, staff, and services.

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