Account Management Associate

6 days ago


Greenville, North Carolina, United States PFS - Professional Financial Services Full time

Professional Financial Services is committed to delivering exceptional customer experiences. As an Account Management Associate, you will play a vital role in supporting the manager in the daily operations of our branch office.

We are seeking a highly motivated and organized individual to join our team. The successful candidate will be responsible for performing branch collection activities, assisting with loan and payment processing, and providing excellent customer and dealer service.

Key Responsibilities:

  • Collect delinquent accounts
  • Perform skip tracking and locate activities
  • Assist with repossessions
  • Maintain insurance claims, filing, and record-keeping systems
  • Welcome new customers
  • Provide backup support to the Administrative Assistant, including receiving loan payments, posting payments to customer accounts, maintaining cash drawer accuracy, preparing bank deposits, and verifying insurance and employment
  • Solicit, prepare, and process personal loan applications and renewals (where applicable)
  • Closing approved personal loans (where applicable)

Requirements:

  • A valid state driver's license, insurance, and reliable transportation for work-related use
  • Ability to work evenings and Saturdays on occasion
  • Computer literacy
  • Strong communication skills

We offer a competitive salary range: $40,000 - $60,000 per year, depending on experience and location. Our benefits package includes opportunities for growth and development, a collaborative work environment, and a comprehensive compensation program.



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