Customer Service Representative

2 weeks ago


Corpus Christi, Texas, United States Barkaritaville Pet Resort Full time
About Us

Barkaritaville Pet Resort is a state-of-the-art pet resort in Corpus Christi, TX, offering a stress-free, home-like environment for pets. We provide lodging, grooming, daycare, and training services, with a focus on delivering exceptional customer service.

Job Summary

We are seeking a highly organized and customer-focused Customer Service Specialist to join our team. As the first point of contact for most of our services, you will play a crucial role in establishing trust with clients and ensuring their needs are met.

Responsibilities
  • Provide exceptional customer service to clients, both in person and over the phone
  • Take reservations, answer questions, and resolve concerns in a professional and timely manner
  • Assist with pet care, including checking animals in for services and handling client billing and daily cash reports
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Develop and maintain a positive and professional attitude, with a passion for people and pets
Requirements
  • High school diploma or equivalent
  • 3+ years of customer service experience
  • Highly organized and able to prioritize tasks effectively
  • Excellent communication and phone skills
  • Computer literacy with ability to use in-house software, email, Word, and Excel spreadsheets
  • Ability to learn and remember information accurately
  • Ability to handle animals in a humane and gentle manner at all times
Work Schedule

We are seeking a part-time Customer Service Specialist to work 20-30 hours per week, with flexible scheduling to accommodate our busy periods. Must be available before holidays and weekends, as these are our busiest times.

If you are a customer-focused individual with a passion for animals, we encourage you to apply for this exciting opportunity to join our team at Barkaritaville Pet Resort.



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