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Customer Service Representative

2 months ago

Corpus Christi, Texas, United States 24Hr Safety Full time
Customer Service Representative

At 24Hr Safety, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries and concerns
  • Manage customer accounts and ensure accurate and up-to-date information
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain a deep understanding of our products and services to effectively communicate with customers
  • Utilize strong communication and interpersonal skills to build strong relationships with customers and colleagues

Requirements:

  • Minimum 3+ years of experience in customer service or account management
  • Proven track record of providing exceptional customer service and support
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficient in Microsoft Office and ERP systems

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Why Join Our Team:

  • Be part of a company that values customer satisfaction and employee growth
  • Contribute to a team that is passionate about providing exceptional service and support
  • Enjoy a dynamic and supportive work environment that fosters collaboration and innovation

Equal Opportunity Employer:

24Hr Safety is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.