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Customer Service Representative

2 months ago

Corpus Christi, Texas, United States ReconMR Full time
Bilingual Call Center Representative Opportunity

We are seeking a highly skilled and motivated Bilingual Call Center Representative to join our team at ReconMR. As a key member of our customer service team, you will be responsible for conducting outbound calls and survey interviews with respondents on a wide range of topics.

Key Responsibilities:

  • Conduct outbound calls and survey interviews with respondents
  • Read scripts verbatim and ask questions to respondents
  • Record responses and collect survey data
  • Provide excellent customer service and communication skills

Requirements:

  • Bilingual Spanish/English skills
  • Basic reading, computer, and typing skills
  • 30 Words Per Minute (net) typing requirement
  • Ability to work flexible scheduling, including evenings and weekends

What We Offer:

  • $12 per hour, with bilingual pay of $12.50 per hour once certified
  • Bi-weekly pay
  • Flexible scheduling
  • Incentive games and prizes

About ReconMR:

We are a leader in the Market Research industry, helping some of the world's most prominent companies navigate their most pressing challenges. Our team is passionate about providing excellent customer service and conducting high-quality research.

Equal Opportunity Employer:

We are an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified candidates, including those with disabilities and veterans.