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Customer Service Representative

2 months ago

Corpus Christi, Texas, United States ReconMR Full time
{"title": "Call Center Representative", "description": "Conduct Surveys and Collect Data

As a Call Center Representative at ReconMR, you will play a crucial role in collecting valuable data through telephone surveys. Your primary responsibility will be to conduct outbound calls, read scripts verbatim, and ask questions to respondents. You will also record responses and ensure that all interactions are conducted in a professional and courteous manner.

Key Responsibilities:
  • Conduct telephone surveys and collect data
  • Read scripts and ask questions to respondents
  • Record responses and maintain accurate records
  • Provide excellent customer service and ensure a positive experience for respondents
Requirements:
  • Great communication skills and ability to speak clearly over the phone
  • Comfortable talking on the phone and interacting with respondents
  • Basic reading, computer, and typing skills
  • Basic understanding of good customer service
What We Offer:
  • Competitive hourly rate of $12 per hour
  • Bilingual pay of $12.50 per hour for Spanish/English speakers
  • Flexible scheduling options, including evening and weekend shifts
  • Opportunities for advancement and professional growth
  • Affordable health benefits and bi-weekly pay

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

", "lang_code": "en-US"}