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Operations Manager, Senior

2 months ago

Ashland, Virginia, United States The Vitamin Shoppe Full time
Job Title: Senior Operations Manager, Distribution Center

At The Vitamin Shoppe, we are seeking a highly skilled and experienced Senior Operations Manager to lead our distribution center operations. As a key member of our team, you will be responsible for managing the flow of product and information between vendors, distribution centers, and stores/customers.

Key Responsibilities:
  • Manage all operational activities associated with inbound and outbound operations in a fully automated distribution center to achieve distribution center operational goals and metrics.
  • Develop, implement, and execute tactical distribution center plans to meet overall distribution center and business strategy.
  • Develop and implement staffing strategies to meet business needs.
  • Provide leadership for up to 300 non-exempt Health Enthusiasts and 3-5 exempt direct reports.
  • Develop and enhance cross-business relationships to ensure collaboration in identifying and managing business improvement opportunities.
  • Work collaboratively across distribution center management teams and supply chain and business processes to identify and manage business process improvement opportunities.
Requirements:
  • Bachelor's Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related field strongly preferred; or equivalent combination of intellectual instruction and work experience.
  • Proficiency in the use of WMS (preferably Manhattan), automated distribution, and engineered labor standards.
  • Understanding of quality/process improvement tools Six Sigma, lean, 5S.
  • Strong understanding of workplace safety and experience with safety initiatives/OSHA reporting with proven safety results.
  • Understanding of distribution center associate relations with a focus on maintaining a non-union culture.
Experience:
  • 5-7 years of Operations Manager-level experience in an automated distribution environment with a strong understanding of both outbound and inbound operations.
  • 5 years of WMS experience (preferably Manhattan Retail and D2C).
  • Experience with annual budget development and management.
  • Proven record of driving process accuracy through effective operations processes and controls.
  • Workflow design/re-design.
  • Experience with development, implementation, and execution of engineered labor standards.
  • Proven experience in developing process-level management teams.
  • Experience managing a multi-shift operations environment.
  • Collaborative experience working with Supply Chain partners to manage and enhance the flow of product and information between vendors, DC, and stores/customers.
  • Proven record of cycle time improvements.
  • Experience in developing, implementing, and executing quality performance standards with proven quality/order accuracy results.
Skills and Abilities:
  • Strong/effective interpersonal and communication skills at all levels.
  • Team player with strong financial acumen and proven results in meeting/exceeding team-based performance goals based on safety, quality, speed, and operating expenses.
  • Proven analytical and planning skills.
  • Creative risk-taker who challenges the status quo.
  • Developer of teams, team performance, and process-level management teams.
  • Ability to be comfortable in a fast-paced, hands-on management environment.

The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.