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Club Lounge Service Associate
2 months ago
Property Overview:
The Westin Indianapolis stands as a distinguished hotel situated in the vibrant downtown area of Indianapolis, Indiana, presenting exciting career opportunities for individuals eager to enter the hospitality sector.
As a member of the Westin brand, renowned for its commitment to well-being and guest satisfaction, team members at The Westin Indianapolis can anticipate a nurturing and positive workplace environment.
The hotel provides a variety of career paths, ranging from guest services to culinary roles, events, and beyond, offering a diverse and rewarding professional journey.
The Westin Indianapolis is dedicated to fostering a culture that prioritizes personal and professional development, teamwork, and outstanding guest experiences.
Employees will enjoy working in a contemporary and stylish setting, where they can demonstrate their talents, advance their careers, and contribute to a team that delivers exceptional service to guests.
Joining the team at The Westin Indianapolis offers a unique chance to be part of a prestigious hotel that is committed to crafting unforgettable experiences for guests in the lively city of Indianapolis.
Position Summary:
Are you passionate about hospitality and dedicated to providing exceptional service? Consider joining our team as a Club Lounge Service Associate, where you will embody luxury and hospitality.
Bring your enthusiasm, energy, and commitment to customer service to our upscale club lounge, and collaborate with a team that provides personalized attention and exclusive amenities to our valued guests.
Primary Responsibilities:
Welcome and greet guests with warmth and professionalism
Deliver personalized service tailored to guests' preferences
Organize and maintain the club lounge area, ensuring a clean and inviting environment
Prepare and serve complimentary refreshments
Provide recommendations for local attractions, dining, and entertainment options
Assist with reservations, check-ins, and check-outs
Address guest inquiries and resolve any issues promptly and effectively
Work collaboratively with team members to create a seamless and outstanding guest experience
If you are committed to delivering exceptional service and creating memorable moments for our guests, consider a fulfilling career as a Club Lounge Service Associate in our esteemed hotel.
Qualifications:
High school diploma or equivalent; hospitality certification is advantageous
Prior experience in a customer service role, ideally within a luxury hotel or resort
Excellent communication and interpersonal abilities
Strong attention to detail and effective multitasking skills
Positive demeanor and genuine enthusiasm for providing exceptional service
Able to thrive in a team-oriented atmosphere
Flexibility to work various shifts, including weekends and holidays
Familiarity with local attractions and amenities
Benefits:
Davidson Hospitality Group is a recognized, full-service hospitality management company overseeing hotels, restaurants, and entertainment venues across the United States.
A trusted partner for major brands, Davidson combines an entrepreneurial management style with the personal service of a smaller company, enhanced by the expertise of a larger organization.
In line with the company's commitment to delivering value, Davidson comprises four specialized operating divisions: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.
Davidson offers a comprehensive benefits program designed to enhance the lives and well-being of our team members and their families.
- Three tiers of medical coverage
- Dental and vision coverage
- 24/7 telehealth services
- Complimentary maintenance medications
- Pet insurance
- Hotel discounts
- Tuition reimbursement
- Paid time off (vacation, sick leave, bereavement, and holidays)
- 401K matching
Working at Davidson is a unique experience. It transcends traditional employment; it is a calling that blends career and passion.
Every role contributes to redefining quality hospitality for our guests, clients, partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality maintains a drug-free workplace. Pre-employment drug testing and background checks are required. We participate in E-Verify.
