Community Association Management Professional

3 days ago


Miami, Florida, United States Affinity Management Services LLC Full time
Key Responsibilities
  • Create comprehensive training programs that cover essential topics such as Florida statutes, financial management, governance, and operational best practices.
  • Tailor programs to address the unique needs of individual communities, including condos, master-planned developments, and HOA communities.
  • Educate CAMs on Florida's regulatory requirements and ensure they are familiar with legal updates affecting community management, including fair housing laws, records retention, and election procedures.
  • Provide guidance on property maintenance, vendor management, and day-to-day operations to ensure CAMs can efficiently manage community needs.
  • Offer training in conflict resolution, communication, customer service, and relationship management to enhance interactions with residents, vendors, and boards.
  • Support the onboarding of new managers by familiarizing them with company procedures, technology platforms, and expectations.
  • Train CAMs on software platforms such as financial systems, property management tools, and document management systems.
  • Manage the web-based training platform, ensuring the continuous relevance and accuracy of training materials.
  • Offer mentorship programs and encourage CAMs to pursue certifications (e.g., CAM, CMCA, AMS) and continuing education opportunities.
  • Monitor the progress of CAMs through assessments, certifications, or feedback sessions to ensure training objectives are met.
  • Evaluate the effectiveness of training programs through rigorous feedback mechanisms, surveys, and performance metrics.


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