Community Front Desk Coordinator
5 days ago
We are seeking a skilled and friendly Front Desk Associate to join our team at Affinity Management Services LLC. As a key member of our community association management team, you will provide exceptional customer service, manage front desk operations, and maintain a positive environment for residents and guests.
Job Summary:
This role is ideal for someone who enjoys interacting with people, working in a fast-paced environment, and has excellent communication skills. You will be the first point of contact for residents, guests, and prospective clients, answering phone calls, handling inquiries, and providing administrative support as needed.
Key Responsibilities:
- Provide exceptional customer service to residents, guests, and prospective clients via phone, email, and in-person interactions.
- Manage front desk operations, including greeting visitors, responding to phone calls, and handling mail and packages.
- Maintain accurate records and data entry using our computer system.
- Work collaboratively with other teams to ensure seamless communication and problem-solving.
- Perform tasks assigned by management, such as special projects and administrative duties.
Requirements:
To succeed in this role, you will need:
- A high school diploma or equivalent required.
- Excellent interpersonal and communication skills, both verbal and written.
- Familiarity with the hospitality industry is a plus.
- Ability to work in a fast-paced environment and multitask efficiently.
- Basic computer skills and ability to learn our software systems.
Benefits:
We offer a competitive hourly wage of $19-$20 per hour, paid time off, and a comprehensive benefits package, including medical insurance, 401(k) plan, and more. Our company values a positive and respectful work environment, and we encourage professional growth and development.
About Us:
Affinity Management Services LLC is a leading community association management company serving Miami-Dade, Broward, and Palm Beach County. We pride ourselves on delivering exceptional service, building strong relationships, and empowering communities through innovative services. Join our team and be part of a dynamic and supportive organization that values teamwork, professionalism, and solutions-oriented approach.
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