Medical Support Specialist

4 days ago


Irving, Texas, United States Arlington Orthopedic Association Full time

**Job Summary:**

A Medical Support Specialist plays a vital role in the success of our team at Arlington Orthopedic Association. We are seeking an experienced and skilled professional to provide exceptional support to our physicians, patients, and staff.

**Responsibilities:

  • Escort patients to exam rooms and assist in determining medical problems.
  • Assist patients in their flow through the clinic.
  • Prepare exam rooms and instruments for examinations and aid physicians during treatment and exams.
  • Observe, record, and report patients' conditions and reactions to drugs and treatments to physicians.
  • Check appointment schedules and assist front desk coordinators with physicians' patient schedules.
  • Respond to and refer incoming phone calls.
  • Label and maintain proper storage for medical supplies in all exam rooms and central medical supply storage areas.
  • Schedule all surgical procedures with hospitals and/or Ambulatory Surgery Centers (ASC).
  • Issue out-patient materials. Ensure that all surgical patients receive oral and/or written instructions regarding upcoming procedures and hospital policies and procedures.
  • Assist in maintaining and reviewing patient records and pertinent information.
  • Receive and handle all patient telephone calls to completion within a timely manner.


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