Business Office Support Specialist

3 days ago


Irving, Texas, United States SCA Health Full time

About SCA Health

SCA Health is a leading healthcare company that has grown to 11,000 teammates who care for 1 million patients each year. Our mission is to deliver high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

We participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment. Our dynamic group of physician-driven, specialty care businesses allows us to customize solutions, no matter the need or challenge:

  • We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
  • We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
  • We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
  • We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The Ophthalmology Surgery Center of Dallas is seeking a Business Office Representative Clerk for their front office. This role will provide support to the facility by performing specific or various business office functions as assigned.

Job Responsibilities
  • Schedule surgeries in the computer system, handling calls from physician's offices regarding information on scheduling patients, surgeries, or other related calls.
  • Answer phone calls professionally, dealing with physician offices and patient needs expeditiously, taking messages and transferring calls to other departments when necessary.
  • Perform pre-registration and ensure authorization from physician's offices prior to scheduled surgery. Complete necessary paperwork for registration and use the computer system to generate information for surgical/special procedure.
  • Maintain logs for cancelled appointments and perform various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes as needed.
  • Maintain a clean and organized surgery scheduling area.

Requirements

  • A high school diploma or equivalent required; an associate degree or equivalent preferred.
  • Minimum three years of experience in healthcare and one year of experience in surgery scheduling procedures preferred.
  • The successful candidate must be able to work independently and function within a team.
  • Have basic knowledge of surgery scheduling, receptionist, and registration responsibilities and possess the ability to handle stress.
  • The candidate must be flexible with hours and willing to work any shift that may be covered.

Estimated Salary: $16.00 - $23.13 per hour



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