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Client Relations Administrative Coordinator

2 months ago

Rock Hill, South Carolina, United States Terminix Full time


Terminix Service Inc - Customer Care Administrative Specialist


Terminix Service Inc is seeking a dedicated individual to join our office team as a full-time Customer Care Administrative Specialist.


Key Responsibilities:
  • Engage with customers through a high volume of inbound and outbound calls.
  • Build and maintain strong customer relationships to enhance retention and foster new business opportunities.
  • Ensure customer satisfaction by identifying their needs and providing appropriate solutions.
  • Manage account details with a focus on exceptional service to minimize customer attrition.
  • Clearly communicate the services and products offered by Terminix Service, Inc.
  • Perform general office tasks, including report generation, appointment scheduling, and payment processing.
  • Utilize a company vehicle for necessary business errands during work hours.

Qualifications:
  • Proven sales skills and the ability to discuss services knowledgeably with clients.
  • Experience in upselling services to enhance customer satisfaction.
  • Ability to remain calm and effective under pressure, resolving customer issues efficiently.
  • A valid Driver's license is required.
  • Prior experience in an office setting, particularly in billing, collections, or accounting, is preferred.

Why Join Us?

At Terminix Service, Inc., we value our employees and offer a comprehensive benefits package that includes health insurance, paid time off, and opportunities for professional growth. We believe in investing in our team members and providing them with the resources they need to succeed.

If you are interested in becoming part of our team, we encourage you to explore this opportunity further.