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Banking Professional
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Banking Professional
1 month ago
We are seeking a highly skilled Client Service Associate (Teller) to join our team at our Wilshire San Vicente, CA branch. As a key member of our banking team, you will be responsible for providing exceptional customer service to our clients and customers, ensuring a positive and personalized experience.
Key Responsibilities- Process debit and credit transactions accurately and efficiently, maintaining a high level of balancing and record-keeping.
- Identify and address clients' needs by providing a range of services, including account opening, counter checks, account maintenance, and loan payments.
- Resolve client issues through direct action or referral to alternative resources.
- Maximize cross-selling opportunities by exploring clients' needs and providing tailored solutions.
- High School Diploma or equivalent required; cashiering, customer service, balancing, or related experience preferred.
- Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
- Solid balancing and customer service skills, with ability to cross-sell bank products.
- Competitive compensation package, including medical, dental, and vision insurance, starting on day one.
- Life and disability insurance, paid paternal leave, and adoption assistance.
- Health savings, flexible spending, and dependent care accounts.
- Paid training, paid time off, and 11 paid federal holidays.
- 401(k) plan with company match, profit sharing, and competitive compensation.
- Mental health benefits, including coaching and therapy sessions.
- Tuition reimbursement for qualifying employees.
