Senior Banking Professional
4 weeks ago
About the Role
The Senior Teller is a key member of our banking team, responsible for delivering exceptional customer service and processing transactions with accuracy and efficiency.
Key Responsibilities
- Process transactions, including deposits, withdrawals, check cashing, and ATM transactions, with a high degree of accuracy and efficiency.
- Identify opportunities to refer new products and services to customers based on their financial goals and needs.
- Provide exceptional customer service, answering questions and resolving concerns in a professional and courteous manner.
- Reconcile GL debits and credits for a given location over a specified period of time, ensuring accuracy and attention to detail.
- Perform vault and ATM balancing, wire processing, and holds/stop payments with precision and speed.
- Review and verify daily reports assigned by Branch Management, ensuring accuracy and completeness.
- Assist with the training and onboarding of new team members, promoting a culture of knowledge sharing and collaboration.
- Participate in the branch's overall goals and objectives, contributing to a positive and productive work environment.
Requirements
- High School Diploma or equivalent required; Bachelor's degree preferred.
- 3 years of retail banking experience in a financial services industry, with a strong background in Bank Secrecy Act compliance and general banking skills.
- Intermediate math skills, including calculating interest and percentages, balancing accounts, and performing routine mathematical errors.
- Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts.
- Relationship building, collaboration, and teamwork skills, with the ability to interact positively with customers and co-workers.
- Exceptional oral, written, and interpersonal communication skills, with the ability to communicate effectively with individuals and groups.
- Ability to work accurately with close attention to detail, maintaining confidentiality of sensitive information and adhering to bank policies and procedures.
- Ability to remain flexible in a rapidly changing environment, adapting to new challenges and priorities with ease.
About Us
Banc of California is a bank holding company headquartered in Los Angeles, with a commitment to creating a diverse and inclusive workplace culture. We offer a comprehensive benefits package, including health and wellness programs, career growth opportunities, and a supportive work environment.
Equal Opportunity Employer
Banc of California is an equal opportunity employer, committed to creating a diverse and inclusive workplace culture. We welcome applications from qualified candidates of all backgrounds and perspectives.
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