Banking Professional
2 months ago
About the Role:
Mechanics Bank is seeking a skilled Universal Banker to join our team at our Goleta Branch. As a Universal Banker, you will be responsible for performing a variety of banking transactions, providing exceptional customer service, and promoting the bank's products and services.
Key Responsibilities:
- Process customer transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
- Provide comprehensive deposit services to individuals, fiduciary, and small businesses, promoting the full range of deposit products and services that meet the client's needs.
- Assist customers with account maintenance, online banking, mobile banking, and other complex account issues, resolving concerns and providing excellent customer service.
- Review client transactions for red flags and fraudulent items, maintaining awareness of current criminal scams used against banking clients.
- Process consumer loan and small business loan applications, reviewing packages for required documentation and keeping customers apprised of loan application status.
- Maintain compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers.
Requirements:
- High School Degree or GED required.
- Minimum of 2 years of customer service experience required.
- Minimum of 1 year banking and cash handling experience required.
- Excellent interpersonal skills (verbal and written), attention to detail, and customer service.
- Ability to work independently and collaborate effectively as a team member.
- Ability to make decisions using information available.
- Working knowledge of Bank deposit products and services.
- Basic knowledge of alternative Bank services and vendor provided products.
- Ability to persuade the value and benefits of using the Bank's services and products.
- Knowledge of applicable Bank policies and procedures.
What We Offer:
Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
Pay Range: $25.00 hourly. Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.
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