Head of Fraud Operations

4 weeks ago


Los Angeles, California, United States Sumitomo Mitsui Banking Corp Full time
About the Role

SMBC MANUBANK is seeking a seasoned professional to lead our fraud prevention efforts as the Head of Fraud Operations. This critical role will oversee the Bank's fraud prevention initiatives, ensuring adequate measures are in place to detect and prevent fraud attempts against the Bank.

Key Responsibilities
  • Manage the Bank's fraud prevention efforts, reviewing daily alerts and making recommendations to adapt or create new fraud prevention rules.
  • Oversee the Bank's fraud related cases, providing notification to relevant team members and maintaining detailed records of instances of fraud.
  • Participate in senior leadership committees to present fraud program updates and identify emerging risks and threats.
  • Monitor fraud controls and procedures to improve customer experience, fraud detection effectiveness, and operational cost.
  • Drive the implementation of productivity improvements and tool enhancements to identify fraud more effectively.
Requirements
  • Bachelor's Degree and 10+ years of experience in a fraud prevention, fraud investigation environment, or any combination of both in the Banking/Financial Services Industry.
  • Certified Fraud Examiner (CFE) or Certified Financial Crimes Investigator preferred.
  • Strong working knowledge of banking systems and extensive fraud management knowledge.
  • Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines.
About SMBC MANUBANK

SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.



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