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Customer Success Manager

2 months ago


McKinney, Texas, United States Sapience Analytics Full time

Sapience Analytics is a leading provider of Workplace Analytics solutions. We are seeking a highly skilled Customer Success Manager to support our customers during their deployment and adoption of our product. The ideal candidate will have 3 to 5 years of experience delivering enterprise software deployment projects and/or related technology solutions. Key responsibilities include providing technical and business support for customer pilots, deployments, and custom development/configurations, as well as collaborating with customers, support, product management, and engineering teams. The successful candidate will also design solutions for integrating our product with the customer's network and infrastructure, and support the sales team during the sales process. Additional responsibilities include coordinating with customer support and engineering teams for critical issues, and enabling customer reporting configuration and enablement using Sisense. If you have a strong background in enterprise software deployment and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.