Customer Service Representative

1 month ago


McKinney, Texas, United States Rafael Parker - State Farm Agent Full time
Job OverviewAs a vital member of the Rafael Parker - State Farm Agent team, you will play a key role in delivering exceptional customer service and driving business growth. Your primary responsibility will be to establish and maintain strong relationships with customers, providing personalized support and guidance to meet their unique needs.

Key Responsibilities
  • Develop and maintain a deep understanding of customer needs and preferences
  • Provide prompt, accurate, and friendly service to customers, addressing their inquiries and concerns in a timely and professional manner
  • Identify opportunities to promote relevant products and services to customers, enhancing their overall experience and driving business growth
Requirements
  • Proven experience in sales or customer-facing roles, with a strong track record of building and maintaining client relationships
  • Excellent communication and interpersonal skills, with the ability to effectively engage with customers and colleagues
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development
  • A competitive compensation package, including benefits and incentives
  • The chance to make a real difference in the lives of our customers, building lasting relationships and driving business success


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