Operations Account Services Specialist

4 weeks ago


Pleasant Grove, Utah, United States Altabank Full time
About The Role

Altabank is seeking a highly skilled Operations Account Services Specialist to join our team in Pleasant Grove. As a key member of our Service Center, you will provide confidential administrative support to management and play a critical role in maintaining data accuracy and resolving account-related issues.

Key Responsibilities
  • Provide exceptional customer service and support to internal and external stakeholders
  • Review and maintain accurate account data, identifying and resolving errors and discrepancies
  • Prepare and edit written communication, including job aids and other documents as needed
  • Assist in resolving complex account issues, including customer complaints and vendor inquiries
  • Collaborate with cross-functional teams to ensure seamless account setup and maintenance
  • Perform other duties as assigned to support the success of our Service Center
Requirements
  • 6-12 months of bank operations experience
  • Excellent customer service and communication skills
  • Strong organizational and analytical skills, with attention to detail
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and other banking software
What We Offer

Altabank offers a competitive salary and benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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