Service Sales Representative II
5 days ago
We are seeking a highly motivated and experienced Service Sales Representative II to join our team at Miltenyi Biotec. As a key member of our sales team, you will be responsible for managing service sales for a designated book of work in an assigned geographical area.
Key Responsibilities- Manage an internal renewal process to ensure timely and uninterrupted service coverage for all existing customers.
- Identify upcoming service expirations and opportunities to upsell to ensure 100% coverage by offering best solutions available.
- Engage with customers directly, representing the company in all outside service sales functions, including pricing, negotiations, creating quotes and service agreements.
- Participate closely with internal sales teams to assist in all new service sales opportunities by educating customers and ensuring a future service coverage.
- Establish and maintain positive, mutually beneficial partnerships with customers' key players to ensure successful long-term relationships.
- Use internal company tools to manage, track and report on all service sales activities and assist sales teams in selling service.
- Perform analysis of sales activities by creating reports to develop most efficient processes and practices related to selling service.
- Assist with identifying and participating in wide company service projects to support the overall business strategies and achieve company goals.
- High School Diploma required, college degree preferred.
- Minimum of 4 years proven sales, account management, or similarly related experience.
- Proficiency in operating a computer with the Windows operating system, including Outlook email, CRM database, internet applications, and basic MS Office products.
- Understanding of business processes and ERP systems.
- Understanding of the sales cycle and solution selling process.
- Experience in service-based sales position for capital equipment, especially within a bio-related industry, preferred.
- A comprehensive benefits package, including health, vision, and dental insurance, plus a 401(k) plan.
- A total cash compensation range of $109,200-$147,700/year.
Miltenyi Biotec is a global team of over 3,000 diverse innovators united by a shared vision to advance research and improve patient care worldwide. Our mission transcends mere scientific discovery; we are on a quest to unravel the complexities of biology and transform them into tangible solutions that propel research to unprecedented heights.
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